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PRIVACY
POLICY
Welcome
to the online store www.dourado.com.pt
AUTHORITY
RESPONSIBLE FOR PROCESSING AND DATA PROTECTION RESPONSIBLE
In
compliance with Portuguese Law No. 67/98 of 26 October, on the Protection of
Personal Data, we inform you that the processing of personal data collected on
the website www.dourado.com.pt is the responsibility of Dourado Distribuição,
lda., with registered office Avenida São Sebastião 12, em Évora e NIF 501473459,
hereinafter referred to as DOURADO DISTRIBUIÇÃO.
PURPOSES OF TREATMENT AND
TREATMENT FOUNDATION
At DOURADO DISTRIBUIÇÃO we only register the
data of companies or individuals over 18 years of age obtained directly from
the holders, namely: name, email, address, tax number, mobile phone, date of
birth, gender, household or others.
The data
that our customers and potential customers voluntarily transmit to us will be
treated confidentially and are stored on servers protected by our
suppliers/service providers, with access and use limited to persons authorized
for this purpose and under strict security and control policies.
We only
collect personal information from registered users and subscribers, allowing
visitors to browse anonymously. Data is collected
voluntarily by filling out forms for processing purchases, requesting
information, subscribing to a newsletter, suggesting or complaining to the
customer service.
Whenever you submit your personal data on the website,
you authorize the collection, use and disclosure of that information in
accordance with our Privacy Policy.
We use Google Analytics as a tool to analyze how
visitors use our website (see “data collected when browsing our website”), in
order to improve the quality of this service. Google Analytics collects this information anonymously,
that is, without identifying individual visitors.
Additionally,
the data will be used to comply with legal obligations or to pursue the
legitimate interests of DOURADO DISTRIBUIÇÃO (for example, sending satisfaction
surveys, statistical operations, among others), in which case the balance
between the legitimate commercial interests of DOURADO DISTRIBUIÇÃO and the
rights of its customers/potential customers.
DOURADO
DISTRIBUIÇÃO will not assign or share your data with third parties, except in
cases where this is necessary to fulfill our obligations, whether those arising
from the law or those that we assume before you (ex: processing of delivery
orders).
Personal data
may also be transferred to partner entities or third parties that provide us
with support services such as financial organizations, technological service
providers or processing/billing/shipping orders, maintaining DOURADO
DISTRIBUIÇÃO control of the data in relation to any subcontractor.
Without prejudice to cases referred to above, the data processing consent will be renewed after 36 months of the last contact between DOURADO DISTRIBUIÇÃO and the data subject, until one of the parties requests a change or cancellation.
THE DATA
HOLDER'S RIGHTS
At any time, you can contact DOURADO DISTRIBUIÇÃO
through the email dourado.marketing@gmail.com
and request confirmation as to
the data we have about you, the treatment to which they are subject and the
other information provided for in article 15 of the General Regulation of Data
Protection (RGPD).
The holders of personal data may, under the terms and
conditions defined in the RGPD, request the rectification of their personal
data, as well as the elimination, limitation or opposition to their processing.
All Customers have the right to access, rectify,
cancel and oppose their data. If you wish to no longer be part of the DOURADO
DISTRIBUIÇÃO database, you can exercise this right through the following means:
- By email, at dourado.geral@gmail.com
- By letter sent to DOURADO DISTRIBUIÇÃO Av. de São
Sebastião 12A, 7000-767 Évora.
However, we must inform you that your data cannot be
deleted from the Invoicing system for Tax purposes.
You also have the right to file a complaint with a
supervisory authority.
In Portugal, the competent control authority is the
National Data Protection Commission, located at Av. D. Carlos I, n.º 134,
1200-651, phone: +351 21 3928400. More information at www.cnpd.pt.
COOKIES
Cookies are testimonies of connection, they are small information
files that can be implemented on your computer when surfing the internet.
Unlike other similar devices, cookies are a legitimate
and useful tool as they allow the website to remember you and your preferences,
eliminating, for example, the need to repeatedly enter the same information.
When accessing www.dourado.com.pt ,
navigation cookies may be placed on your computer and information relating to
the navigation of the user's computer on the website, such as the pages
consulted, the date and time of consultation, may be registered. This registration will only be carried
out if you consent to it.
Please be advised that your browser automatically
transmits some information, namely the URL of the website you entered, your IP
(Internet Protocol) and also the browser version you are currently using on
your computer.
If you do not consent, you may continue to consult the
website, although refusal may prevent access to certain functions, pages and/or
spaces on the website to which you would normally have access.
In any case, the user has the possibility to
deactivate, at any time, the entire installation of cookies, consequently
adapting the configuration of his internet browser.
UPDATES TO THIS POLICY
We may occasionally update this Policy. If you use our
services after an update, it means that you have accepted the updated policy.
We encourage you to periodically review this Policy to
obtain the most recent information about our privacy practices, as we may
review it at any time, including deleting or changing content and posting
changes on this page without notice, so we do not guarantee that the its
contents are always up to date, or are free from errors or omissions.
We cannot be held responsible for difficulties in
accessing the internet, particularly if you do not have the necessary access
conditions or our website is not available at any given time.
We cannot be held liable for damage caused by viruses
or other technologically harmful materials that may infect your computer,
mobile devices, software or other material as a result of using our website or
other websites accessed from our.