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Privacy Policy

Welcome to the Dourado Distribuição, lda. store


In compliance with GDPR- General Data Protection Regulation, we inform you that the treatment of personal data collected at www.dourado.com.pt is the responsibility of Dourado Distribuição, lda., with headquarters at Avenida São Sebastião 12, in Évora-Portugal.


Whenever you enter personal data on our page you will be informed about what information is required and which is optional. We only collect personal information from registered users and subscribers. Visitors to browse anonymously. We use personal data provided by users for the following purposes: order processing, response to requests for information and direct marketing through any communication channel. 


Dourado Distribuição, Lda. will not market or share its customer database with third parties. Whenever you submit your personal data on the website, you authorize the collection, use and disclosure of this information in accordance with our Privacy Policy. 


Be aware that, your browser automatically transmits certain information, such as the website URL you entered, your Internet Protocol (IP), and also the version of the browser you are currently using on your computer.The use of cookies is controlled by the client through the browser. Cookies will only be used to count for the number of visits to the Website and will not identify the user, nor will they store or collect user information. All users browsing our site have to accept the use of cookies. Dourado Distribuição, Lda. may use this information only to improve the content of the website, and adapt it to your preferences. 


Sharing information with third parties 

Dourado Distribuição does not sell or share any personal information to third parties for purposes other than those indicated in this Policy. We use Google Analytics as a tool for analyzing how visitors use our website (see "data collected when browsing our website"), in order to improve the quality of this service. 

Google Analytics collects this information anonymously, that is, without identifying visitors individually.The data collected in the online store is intended for processing orders and communication with customers, processing requests for information and eventual complaints and returns, statistical analysis, as well as their use for direct marketing. We may also disclose personal information that you provide through this online store in very specific situations, such as:

- In response to law enforcement requests or, where necessary, by applicable laws, court orders, or government regulations.

- To certain suppliers (technical support, customer service, delivery services and financial institutions).


Access, Update and Delete your data

Dourado Distribuição, Lda. Guarantees the confidentiality of all data provided by its customers. Although we collect and process data in a secure way and prevent its loss or manipulation, we inform you that using open networks without security, to provide personal data as the risk of not authorized third parties to see and used them.

You must provide and maintain the correct, current, and complete information in your account. You must also protect your password and identification in a safe place. It is the customer's responsibility to have the proper protection, backup and equipment used in connection with this Website. You can access your account on this website and update your personal information.  All Clients have the right to access, rectify, cancel, change and delete your account at this website.


If you wish to stop being part of the database of Dourado Distribuição, Lda., please choose one of the following options:

- Login to your account registration and "delete account", completing all the steps until you receive email confirmation of account off

- By e-mail to dourado.geral@gmail.com

- By letter sent to Dourado Distribuição, Lda., Avenida de São Sebastião 12A, 7000-767 Évora.


However, we must inform you that in case you have already made purchases in Dourado Distribuição, lda. your data can not be eliminated from the Billing system for tax purposes.


Updates to this Policy

We may this Policy from time to time.  

The most current version of the policy will rule our processing of your personal data and will always be available at dourado.com.pt . If we make a change to this Policy that in our sole discretion is substantial, we will notify you via an email sent to the email address associated with your account. By continuing to access or use the Services after the effective date of such change, you accept and agree to be bound by the revised version of the Privacy Policy.


We can not be held responsible for any difficulties accessing the internet, in particular if you do not have the necessary access conditions or our website is not available at any given time. We shall not be liable for damages caused by viruses or other harmful  technologically that may infect your computer, mobile devices, software or other material as a result of using our website or other websites accessed from our website.